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Women Activewear
Frequently Asked Questions
How do I know which size to order?
You can find a detailed Size Chart in the "Product Information" tab on every product page. We recommend comparing these measurements to a garment you already own to ensure the best fit.
Can I change or cancel my order?
Because our fulfillment process begins automatically to ensure fast delivery, we unfortunately cannot make changes (like size or color) to an order after it is placed.
For cancellations, please contact us at support@looxiy.com within 1 hour of your purchase. We cannot guarantee cancellations after this time as the order may already be in processing.
How can I track my order?
Once your order has shipped, you will receive a shipping confirmation email with your tracking number. You can use this number on our "Track Your Order" page to see your delivery status. If you created an account, you can also find your order details there.
Do you ship outside the UK?
Currently, we only ship within the United Kingdom. We do not offer international shipping at this time.